FAQ

We deliver same-day and next-day, between the hours of operation of our bakery partners. Upon checking out, just select your date of delivery (same-day or next-day) and then select your one hour time-slot of desired delivery.

For same-day delivery, the last order is accepted at 5:00pm. After that, our bakeries close and we won’t be able to deliver cakes same-day. But you can always order for next day.

We select some of New York’s best cakes to be made available for same-day delivery. Those cakes will change month-to-month to keep the options interesting. If you have a cake that you would like to see on the platform - just submit it here at hi@moondeliverscakes.com

Every day, lots of birthdays go uncelebrated. Whether that’s in hospitals, retirement homes or in low-income families, there might not be a cake at the table when celebrating a special moment. We are fortunate to be able to play a role in our society, and provide cakes and moments of happiness to those who need it. If you volunteer with us, you will help make a difference by delivering cakes and joy to these people in need. If you want to volunteer or become a partner, just email us at hi@moondeliverscakes.com.

All of our cakes are sold at their standard retail prices. We charge $20 extra for the handling, delivery, party utensils and for taxes. If you are in a super rush, we charge an extra $10 to get you the cake on time.

That should never happen, and we will do everything we can to help you enjoy your moment of celebration. Please send us your order number and address at hi@moondeliverscakes.com and we’ll refund you and get you a new cake underway!

Yes you can! Just email us at hi@moondeliverscakes.com and describe your situation and where you work.

We are looking for great partners, so email us at hi@moondeliverscakes.com and we’ll setup a time to talk about partnerships.

We are looking for a CTO who loves design and cakes. If you know of anyone, let us know! Otherwise if you think you can help us thrive in any other way - email us at hi@moondeliverscakes.com

Still have a burning unanswered question?

We got you, you can email us at:
hi@moondeliverscakes.com